Post-Market Surveillance
Our Vigilance system (Materiovigilance) allows us to take full responsibility for our in-vitro diagnostic medical devices, and to take appropriate actions, if and when needed, in order to evaluate and update all information regarding the benefit-risk of our products.
Materiovigilance is the coordinated system of identification, collection, reporting, and analysis of any untoward occurrences associated with the use of medical devices and protection of patient's health by preventing its recurrences.
Feeback Is Critical For Improving Performance and Safety.
At Eradicus, customer feedback monitoring is a critical process that guides us on our journey to constantly improve our IVD medical devices. Your feedback and complaints may open up new avenues when it comes to risk evaluation and management, and will finally lead to implementation of design features or processes that will certainly improve the performance and safety of our IVD medical devices.
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You can contact the Post Market Surveillance / Vigilance process at Eradicus by emailing us at pms@eradicus.health.
Materiovigilance
Timely reporting of an adverse event allows for identification of unidentifiable risks, analysing frequency of already identified risks and enabling the regulatory authorities and the manufacturer to take appropriate measures to mitigate these risks and safe guard public health.​
The MaterioVigilance for medical devices is a system for the collection of alerts that occur with the use of a medical device aimed at improving the health and safety of users, reducing the probability of occurrence of the same type of Incident.
Reporting an Adverse Event
The Indian Pharmacopaiea Commission (IPC) has been entrusted with the National Coordination Centre responsibilities related to Materioviligilance Programme of India (MvPI).
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Contact the Indian Pharmacopaiea Commission (IPC) via their website (https://www.ipc.gov.in) for more information.
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You can contact the Post Market Surveillance/Vigilance process at Eradicus by emailing us at pms@eradicus.health.